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POSTED ON Thursday, August 1st, 2019
There seems to be two camps when it comes to investigating our competitors: 1) I need to know every single thing they are doing, and it's my right to find out, or 2) That's spying and it's wrong and/or unethical and, besides, what if I got caught? Being an entrepreneur is hard work. Running a business is hard work. Gathering all the information you can to help you make intelligent decisions is not only necessary, it's good business. Business Read More...
POSTED ON Monday, June 9th, 2014
Customer experience is a key component of your brand. Regardless of what you say you represent, your image and your reputation is shaped by what your customers say about you. The easiest way to know what your customers think is to ask them! DO A Read More...
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